How do you pronounce Van Leeuwen?
Since we are an American brand “Van (like the vehicle) Lou (like the name) Inn (like the hotel).” If we were in the Netherlands “Von (the von Trapp Family) Lei (Like the Hawaiian flower necklace) Vin (Like French for wine).”
Is Van Leeuwen a Dutch company?
Not exactly, Van Leeuwen Ice Cream was founded in NYC by brothers Ben and Pete Van Leeuwen (American with a Dutch Dad) and Laura O’Neill (an Australian living in America).
How did Van Leeuwen Ice Cream get started?
Ben and Pete Van Leeuwen and Laura O’Neill started Van Leeuwen Ice Cream out of a yellow truck on the streets of NYC in 2008, with the mission to make good ice cream, from good ingredients, that makes you feel good. Learn more about our story and mission here.
Where can I find Van Leeuwen Ice Cream?
We are currently relocating to another location. Stay tuned!
Why is the dairy ice cream called French Ice Cream?
Eggs. Plenty of ’em. Turns out, when you use twice as many egg yolks as the standard ice cream you have to call it French Ice Cream. Fine by us. Because whether it’s using more eggs or having to legally change our name, we’ll do anything to make the best ice cream on Earth.
Where can I find ingredient and nutritional information?
The most up to date information can be found on the back of each product.
I have an allergy. Can I eat your ice cream?
The most up to date allergen information can be found on the back of each product.
All of our products are made in a facility that handles dairy, tree nuts, peanuts, wheat, soy and egg. We take extensive precautions to keep our allergens separate from one another and from our other ingredients, however, if you have a life-threatening allergy, please take precaution when eating our product.
Are your products certified gluten-free?
While we have many flavours that do not contain gluten, our products are not certified gluten-free and all of our ice cream is made in the same factory. For this reason, we advise anyone with an allergy to keep this in mind when choosing to enjoy our product.
Is your ice cream pasteurized?
Yes. All of our dairy products and eggs are pasteurized.
Are you available for events?
Yes! We offer ice cream cart catering options. Please fill out this form to learn more.
Does Van Leeuwen ship ice cream?
We sure do. Please visit our online store here to ship ice cream islandwide.
How do you ship ice cream?
Our ice cream is packaged in an insulated bag to keep it frozen right to your doorstep.
When will my order ship?
Orders will be delivered within 3 hours from order time. Orders placed after 9pm will be delivered the next day.
How much does shipping cost?
Islandwide delivery at $15 with no minimum spend. Enjoy FREE delivery with a minimum order of $80.
Can I make changes to my order once it has been placed?
All ice cream orders are final. We are unable to make any changes to your order once it has been submitted. If you contact us shortly after placing your order, we will do our best to accommodate you but we cannot guarantee any changes.
Do you accept returns?
We are not able to accept returns.
Can I specify a delivery date?
Yes, kindly indicate your preferred date in the notes section.